If you need to delete your Aproplan (EU) or Quality Management (UK) account, follow these simple steps. Please note that this process will permanently erase all your projects, documents, and work from your account. However, any content you have shared with other users will remain accessible to them.

⚠️ DISCLAIMER ⚠️

By deleting your account, all your projects, documents, and work will be permanently erased. Shared content with other users will remain available to them, but your private content will be lost forever.

1. Tap on the three horizontal lines in the top-left corner of your screen to open the main menu:

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2. Access your profile by tapping on your account name:
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3. Initiate the account deletion by scrolling down to the bottom of your profile details and tap on "Delete this account":

Note: You must be online to start a support request to delete your account. Ensure you synchronise any ongoing projects that others may be working on. You will receive a confirmation of what to do next within 24 hours. This will be sent to the email address registered for this account.

4. Confirm Deletion (Android only)

Type "DELETE" in the confirmation field to validate the deletion of your account:

If you are only using the web version of Aproplan or Quality Management and not the mobile app, you will need to contact our customer support team to delete your account. You can reach out to them via email or directly through the in-app support feature:

Note: Please ensure that you have backed up any necessary data before proceeding with account deletion, as this action is irreversible.

​To find our how to back up your data in the application, visit the FAQ link below:

Backing Up Data - Web version

Got a problem? Contact our support or ask your questions online directly on the app.