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How Can I Re-open a Form Previously Completed? Web & Mobile version

Written by Dinh van der Does

PAID FEATURE
A paid license is required

Prerequisites

To re-open a Form already completed, you must:

  • Access your account via the web or mobile application.

  • Have a paid licence.

  • Create and complete a Form.

Steps to Re-open a Form in the Web Application

1. Select the project you‘re working on

2. Access the forms window in the navigation menu on the left-side:

3. Select the form you wish to reopen and click on the “DONE” status button:

4. Select the “In progress” status:

5. Wait a couple of seconds and the selected form will be marked as “In Progress”:

6. Each time a form is reopened and completed, a report is generated so you can keep track of the form structure, the times the form has been changed and the modification date and time:

Steps to Re-open a Form in the Mobile Application

1. Select the form you want to re-open and press the “Show Form” button:

2. In the form view, click on the "Edit Answers" button:

3. A pop-up window appears notifying you that your action will change the status of the form from the status “Done” to “In Progress”, so you will be able to reopen the selected form. In order to proceed, click on the “I understand” option:

4. You can now edit your template and close it again by pressing the purple "V" button at the bottom of your screen:

5. If you save and return, you will see that the form is being processed showing the status "waiting for finalisation":

6. You can access all the form changes by the generated reports of different form versions:

Got a problem? Contact our support here or ask your questions online directly on the app.

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